At Ban Black, our goal is to provide you with the best service, the highest quality equipment and extraordinary coffee selection. 

Equipment — You may return unused equipment within 7 days of delivery, in its original box with all accessories. Return delivery is arranged and paid by the customer.

Defective items — If an item arrives defective, we cover the return delivery. Contact us within 7 days on WhatsApp +961 71 888768 or info@banblack.com.

Coffee — Coffee cannot be returned. It is perishable and roasted and ground to order. If something is wrong with your coffee, contact us within 1 day of delivery and we will put it right.

Used equipment — We cannot accept returns on grinders, kettles or any equipment that has been used, or that is missing its original box.

Delivery Charges: All delivery charges are incurred by the customer unless the item is defective. Exchanges, returns, or cancelling the order will result in charges incurred on the client for delivery and return.

PRIVACY STATEMENT

Please refer to our Privacy Policy for information about how Ban Black collects, uses and discloses personal information from users of the Site.